Tinnitus
Tinnitus is sound in the head or ears with no external source. It is very common, it varies enormously between people, and it is not a disease in itself — it is something the hearing system is doing. This page explains the types, why it happens, and what an assessment involves.
People describe it very differently, and there is no single correct description:
It may be in one ear, both ears, or seem to come from inside the head. It may be constant or come and go, and it is usually more noticeable in a quiet room — particularly at night, when there is less else to listen to.
This is worth knowing before you worry about it. The New Zealand Audiological Society notes that most people will hear some sound in their ears if they sit in a very quiet room for long enough.
Occasional awareness of tinnitus is described as quite normal. What matters clinically is not whether you can detect a sound, but whether it is intruding on your life.
By far the most common type. It is sound generated by the hearing system itself, and only you can hear it. It is most often described as a hissing or ringing.
Because there is no external sound, there is nothing for anyone else to detect — which is part of what makes tinnitus isolating, and why being believed matters.
Much less common. These are real sounds near the ears rather than sound generated by the hearing system. They can pulse in time with your heartbeat, and can sometimes be heard by another person.
A pulsing, heartbeat-timed sound is one of the patterns worth having looked at promptly rather than at leisure — see below.
Tinnitus that can be heard most of the time affects almost one in ten New Zealanders, according to the New Zealand Audiological Society.
That is a large number of people, and it is worth saying plainly: if you have it, you are not unusual, and you are not imagining it.
The New Zealand Audiological Society describes tinnitus as often caused by hearing damage, with awareness of it frequently beginning after a period of stress. Changes in the ear and the hearing pathways are misinterpreted by the brain as sound.
It also describes tinnitus as tending to be most problematic when the brain has focused significant attention on the signal and a strong negative emotional association has formed around it. That is a useful thing to understand, because it explains something people often find confusing — why tinnitus can seem louder on a bad day without anything having changed in the ear.
It is rare for tinnitus to be a symptom of a medical condition requiring treatment. That does not mean it should be ignored, but it does mean the common assumption that it signals something serious is usually wrong.
Tinnitus is also frequently associated with hearing loss, with noise exposure, with a blocked ear canal, and with some medicines. Because it accompanies so many different things, it is generally treated as a reason to have your hearing assessed rather than as a diagnosis on its own. See what causes hearing loss.
Getting it looked at
The New Zealand Audiological Society advises seeing an MNZAS audiologist for assessment of your tinnitus and your hearing if the tinnitus is causing significant distress.
Tinnitus is assessed alongside hearing, not separately, because the two so often travel together. See our page on hearing tests for what that involves.
What it sounds like, where it seems to be, when it started, when it is worst, and how much it is intruding on sleep, concentration and mood.
An audiologist will arrange referral for medical investigation if anything about the pattern warrants it. That decision is theirs to make with you, not something to self-assess.
What follows depends on what was found. It may involve addressing hearing loss, counselling, sound therapy, or a combination.
There is currently no medical cure for tinnitus. We are stating that plainly because it is true, and because anyone offering you a cure is not being straight with you.
What the New Zealand Audiological Society describes is this: where tinnitus is accompanied by hearing loss, managing that hearing loss is usually where management starts — and it notes that the accompanying loss can be quite mild and not itself causing obvious difficulty. Audiologists also provide counselling, and may use sound therapy.
Sound therapy means playing soft sound — the Society gives the examples of a hissing rain sound or ocean waves — which makes the tinnitus harder to pick out and, over time, helps train the brain to stop attending to it.
Many MNZAS audiologists specialise specifically in tinnitus assessment and management.
Tinnitus often gets discussed alongside a related group of difficulties: abnormal discomfort with sound. The New Zealand Audiological Society distinguishes four.
| Term | What it means |
|---|---|
| Recruitment | Discomfort with loud sounds, occurring alongside hearing loss |
| Hyperacusis | Discomfort or pain from normal to loud sounds — can occur with normal hearing |
| Misophonia | A strong dislike of particular sounds, such as chewing or eating sounds |
| Phonophobia | Fear of sound |
Like tinnitus, these are described as arising from a change in the hearing system and in how the brain processes sound, rather than from the ear alone.
The Society describes the approach as similar to tinnitus: a combination of counselling and low-level sound, used to desensitise the hearing system so that sounds are heard at a more normal loudness.
Most tinnitus is not an emergency. Some patterns warrant prompt attention rather than a routine appointment:
If your hearing drops suddenly, or gets noticeably worse over a short time, contact a healthcare provider urgently rather than waiting for a routine appointment. Health New Zealand advises an urgent ear examination in that situation.
Because tinnitus and hearing loss so often occur together, a sensible first step is finding out where your hearing sits. Our online hearing quiz is a quick way to get an initial sense of it from home.
An online check is a screen, not a measurement — it depends on your own headphones and how quiet your room is, and it cannot look inside your ear. It is a reasonable way to decide whether to book a proper test.
The usual first step
Tinnitus is assessed alongside your hearing, so a hearing test is where this normally starts. Booking one does not commit you to anything.
This page is general information, not a diagnosis or individual advice.